do you offer any refunds or exchanges?

We do not offer any refunds or exchanges, meaning all sales are final with the exception of receiving a faulty item. all items are thoroughly quality controlled checked before shipping.

If you have any queries before you place your order please contact us here and our team will respond in 72 hours at most.

Where do rt8 ship to?

UK, Select EU countries, Australia, New Zealand and Northern Americas. For further information please check our FAQs or send our RT8 customer service team an email in ‘Contact Us’.

when can i expect my order?

All items are shipped in 1-3 business days. Depending on delivery services, if you’re based in the UK you can expect your item in 7 days if standard delivery is selected at checkout.

what delivery services do rt8 use?

For UK deliveries, our delivery courier is Royal Mail. all uk deliveries are shipped out using ‘track 48’.

International deliveries are shipped out using ParcelForce International.